Computer in recruitment process of best candidates

Dhaka,  Sat,  22 July 2017
Published : 17 Jul 2017, 16:12:46
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Computer in recruitment process of best candidates

Francesca Kelsall found a quiet room on her university campus, checked the light levels and acoustics, and shut the door. She then logged on to an Inter Continental Hotels Group (IHG) recruitment site, sat behind a desk and began talking to camera.

She tried not to sound over- rehearsed, knowing every word, expression and gesture would be pored over, not by recruiters, but by a computer.

Ms Kelsall, a masters student in luxury hospitality at the University of West London, is one of 20 candidates recruited into IHG’s graduate programme in Europe. She also completed cognitive tests and personality profiles in an experiment to establish whether an algorithm can predict better than a human who, from a candidate pool, would make a top employee.

The prediction technology, which IHG uses as a filter and check on its regular selection methods, was developed by UK start-up Cognisess. Gil Mulders, IHG Europe’s head of learning, approached Cognisess after noticing that candidates who aced their first interview were often marked down when re-interviewed by different managers.

To develop a template of characteristics to target, IHG profiled its top- performing early-career managers and made them sit the same tests as Ms Kelsall and her peers.

- SZ
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