|Published : 17 Apr 2017, 18:59:10 | Updated : 17 Apr 2017, 19:11:53|
Air India proposes to impose Rs. 5 to 1.5m fine on unruly passengers
After incidents of flight delay and assault on its employees, Air India on Monday has proposed to introduce new rules, and, in an internal note, said that not only did these incidents reduced the morale of its employees but also gave negative publicity to it, according to The Hindu.
Following are the Air India's new rules as per its proposal:
o Air India has proposed to impose a fine ranging from Rs. 5 to Rs. 1.5 million (15. Lakh) on unruly passengers who cause delays to flights before or after landing. It has proposed to impose a financial damage of Rs 5 lakh on unruly passengers causing a delay of up to one hour, Rs 10 lakh for one-two hour delay and Rs 15 lakh for delay beyond two hours.
o AI has proposed that no employee should have direct interaction with media
o FIR/police complaint to be filed immediately under relevant section of the IPC
o When such an incident occurs, the first person to be informed will be the airport manager/ SM/ RD/CD and CMD office.
o Training will be imparted to airport/ security staff on handling of unruly passengers
In the note, Air India mentions three incidents of delay of flight: the late arrival of TMC MP Dola Sen on April 7, 2017, Shiv Sena MP Ravindra Gaikwad assaulting an employee and thereby causing a delay and YSRC MP Mithun Reddy assaulting an officer at Tirupati and thereby causing a delay in 2015.
(compiled by Rafiqul Islam)